Privacy Policy

LOVST TOKYO Inc. (hereinafter referred to as "the Company") establishes the following Privacy Policy, builds a personal information protection system, and promotes the protection of personal information by ensuring that all employees recognize the importance of personal information protection and thoroughly implement efforts in this regard.

Management of Personal Information

To keep customers' personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, alteration, or leakage of personal information, the Company takes necessary measures such as maintaining security systems, developing and managing control systems, and thoroughly educating employees, thereby implementing safety measures and strictly managing personal information.
Personal information refers to information that can identify a customer, such as their name, address, telephone number, email address, and age.

Purpose of Use of Personal Information

Personal information entrusted to us by customers may be used for the purposes specified in the following items:

  1. To send emails and materials as a means of communication from the Company, business guidance, and responses to inquiries.
  2. To process product orders, confirm order details, and modify orders at the Company.
  3. To convert customer attributes (age, gender, etc.) into non-personally identifiable information and use it for marketing (such as measuring advertising effectiveness).
  4. To analyze browsing history, purchase history, and other information to provide and display information and services tailored to each customer's tastes and preferences.
  5. To irreversibly transform contact information such as phone numbers and email addresses into data that does not identify individuals, then match it with third-party ad distribution providers, including Google and Facebook, and use it for ad distribution based on the results.
  6. For other purposes incidental to the above-mentioned purposes of use.

Prohibition of Disclosure and Provision of Personal Information to Third Parties

The Company appropriately manages personal information entrusted by customers and will not disclose personal information to third parties, except in cases falling under any of the following:

・When the customer has given consent.

・When disclosing personal information to a payment company for identity verification, billing address verification, and credit checks by the payment company.

・When disclosing to a vendor entrusted by the Company to perform services requested by the customer.

・When disclosure is required by law.

・When the Company entrusts a part of the handling of personal information to the extent necessary to achieve the purpose of use.

Security Measures for Personal Information

The Company takes all possible security measures to ensure the accuracy and safety of personal information. 

Inquiries by the Individual

If a customer wishes to inquire about, correct, or delete their personal information, we will respond after confirming their identity.

Compliance with Laws and Regulations and Review

The Company will comply with Japanese laws and other norms applicable to the personal information it holds, and will periodically review and strive to improve the content of this policy. 

Contact Us

For inquiries regarding the Company's handling of personal information, please contact us at the address below.

LOVST TOKYO Inc.

〒107-00627-1-5 Minami Aoyama, Minato-ku, Tokyo FD5LOVST TOKYO Inc.

M: 03-6820-5063
E: info@lovst-tokyo.com