Staff Interview: "What's it like to work at LOVST TOKYO?"

Hello! This is Ann from LOVST TOKYO PR.

This time, I interviewed LOVST TOKYO staff members about their work, including their careers and work styles.

I hope this interview will be helpful to those who are interested in working at LOVST TOKYO, or who are curious about what kind of people work at LOVST!

What was your previous job?

I started my career in the apparel industry, where I gained experience in sales, planning, and new brand launches. After that, I transitioned into editing, primarily focusing on fashion. Now, I'm back in the apparel industry! (4th year / Director)

I started as a power plant designer at a manufacturer, then moved to an e-commerce company where I gained diverse experience in warehouse automation, planning, and production management, and eventually launched an apparel business. (2nd month / Marketing, MD, Finance)

My first job out of college was in university administration, working as a professor's assistant. After that, I also gained experience in public relations at a financial tech startup. (2nd year / PR Sales, SNS)

My first job out of college was in IT sales. After that, I transitioned into web advertising sales, and currently, I'm involved in a new business while continuing in sales! (3rd month / PR Sales Assistant)

My first job out of college was in sales for a theater company. After that, I worked at an advertising agency while being seconded to an electronics manufacturer. (3rd year / EC, PR Content)

What did you study in college?

I majored in graphic design at an art university. (4th year / Director)

I mainly majored in mechanical engineering and energy science. (2nd month / Marketing, MD, Finance)

I studied business administration and economics. My seminar focused on entrepreneurship and social business! (2nd year / PR Sales, SNS)

I studied environmental issues, developing country issues, and the cultures of various countries and ethnic groups in the Department of International Culture. (3rd month / PR Sales Assistant)

I studied international relations in the Faculty of International Liberal Arts. (3rd year / EC, PR Content)

Before working at LOVST TOKYO, did you have any experience in the apparel industry?

If you count my part-time job in university, I have nearly 10 years of experience. (4th year / Director)

Just a little! In my previous job, I was involved in launching a brand even though I didn't know anything about it. (2nd month / Marketing, MD, Finance)

I worked part-time in apparel during university. (2nd year / PR Sales, SNS)

I have no apparel experience. (3rd month / PR Sales Assistant)

I also worked part-time in apparel during university! (3rd year / EC, PR Content)

Are there people who are new to their current job role?

Although I had no prior experience as a director, about 80% of my past experience was applicable to this position, so I believe none of my experiences were wasted. (4th year / Director)

I had experience in web marketing and production management. I'm looking forward to challenging myself in new job roles! (2nd month / Marketing, MD, Finance)

This is my first time in PR! (2nd year / PR Sales, SNS)

I have no experience in apparel or e-commerce. Everyone is kind and supportive, so even though I'm inexperienced, I enjoy working here! (3rd month / PR Sales Assistant)

I used to be in a department that focused on promoting brands, so what I'm doing now is very similar, but this is my first time in a PR role! (3rd year / EC, PR Content)

What kind of experience and skills did you acquire through your work?

The driving force to manage multiple projects simultaneously, and the ability to respond when unexpected things happen. (4th year / Director)

I learned a lot, especially in customer experience design. I'm constantly learning from members who are passionate about design and have a very customer-centric perspective. (2nd month / Marketing, MD, Finance)

There's a wide range, but since each person often handles different tasks, I've developed a proactive approach to my work. (2nd year / PR Sales, SNS)

I feel like my customer service skills are gradually improving. I have experience working with people because I've been in sales in both my previous and current jobs, but apparel customer service has a different kind of difficulty, so I'm still learning! (3rd month / PR Sales Assistant)

At LOVST TOKYO, I'm required to create projects from scratch, so I believe I've developed my planning skills. (3rd year / EC, PR Content)

Please tell me about the team's atmosphere!

Since communication is good, it's easy to exchange ideas, and I think it's an environment where you can take on challenges without fear of failure. (4th year / Director)

Although I'm new, it's easy to fit in, and there's a casual atmosphere where it's easy to exchange ideas. (2nd month / Marketing, MD, Finance)

The atmosphere makes it easy to share opinions and have discussions, so I can freely consult about anything that comes to mind. (2nd year / PR Sales, SNS)

I feel there's an atmosphere where we can "learn from and inspire each other." There's a deep love for our own products, and the members gathered here truly wish for the happiness of their colleagues and customers. (3rd month / PR Sales Assistant)

In a good way, I think it's an environment where you don't get too caught up in hierarchy and it's easy to propose your own ideas and thoughts. (3rd year / EC, PR Content)

What kind of people will I be working with?

There are many hard-working and considerate members. They always help me! (4th year / Director)

Outgoing, calming, and humorous types. In common, there are many people who are passionate and stoic. (2nd month / Marketing, MD, Finance)

I feel there are many people who approach their work with their own ideals and passion. (2nd year / PR Sales, SNS)

Members who can anticipate "what to do next," take action, and take responsibility for themselves. (3rd month / PR Sales Assistant)

I think there are many passionate people who want to bring positive change to society through their business activities! (3rd year / EC, PR Content)

What's the ratio of remote work to in-office work?

1-2 days a week in the office, the rest remote. (4th year / Director)

It's about 50/50, as there are times I need to be in the office. (2nd month / Marketing, MD, Finance)

It varies, but it's about 50/50! (2nd year / PR Sales, SNS)

Since I work about once a week, I'm mostly in the office right now! (3rd month / PR Sales Assistant)

I work overseas, so I'm fully remote. (3rd year / EC, PR Content)

Please tell me about the most memorable episode you've experienced!

When a customer I served at my first POP-UP became a team member! (4th year / Director)

When I was talking with the CEO and saw his commitment to customer experience. Since customers can't see our faces online, I also want to prioritize the unboxing experience and communication with customers, and keep working steadily even if it's not glamorous! (2nd month / Marketing, MD, Finance)

It was when I stood at the POP-UP store for the first time and served a customer who came to check out LOVST TOKYO's new products as soon as possible. I was very happy to be able to talk about the vague feelings I had before joining the company regarding shopping and social issues, and to be able to empathize with customers through my work. (2nd year / PR Sales, SNS)

It was very memorable when customers actually purchased online after an Instagram Live about a campaign! I realized that I was able to convey the appeal of the products, and it was a moment where I felt my added value. (3rd month / PR Sales Assistant)

I remember being very moved on the day of our company event, which I approached with anxiety about whether it would go well, when the participants who gathered naturally became friends and created an atmosphere of wanting to bring about positive change in society! (3rd year / EC, PR Content)

What was the most challenging part of the job?

In the early days of the brand, we were short-staffed, and I remember how tough it was because things never went as planned. Looking back, everything contributed to my experience and skill development, so I feel it turned out well in the end. (Month 2 / Marketing, MD, Finance)

As someone who just joined the company, it's a unique experience to be constantly forced to make decisions regarding new initiatives like product development and showroom openings. I try to make rational decisions by picking up on necessary details from past circumstances. I'm grateful for the support from my colleagues. (Month 2 / Web Marketing / Procurement / Production Management)

Since this is my first role in this industry, there are many times I don't know where to start, and I'm currently learning as I go. We have a team support system, so I consult with them as needed. (Year 2 / PR Sales, SNS)

For me, since it's my first time in apparel customer service, I sometimes struggled with things like the right distance to maintain with customers. I'm still learning, asking my seniors questions as they come up! (Month 3 / PR Sales Assistant)

When I first joined, I found it challenging to plan events and pop-ups from scratch without any precedents, requiring a lot of trial and error. Lately, we've built a foundation, so I can see the results of our accumulated efforts! (Year 3 / EC, PR Content)

What do you look for in a new team member?

I'd be thrilled to work with someone who approaches their work with ingenuity, isn't afraid of failure, and is willing to take on challenges! (4th year - Director)

Someone who can learn from countless failures in order to achieve something. Also, someone who can accept silly comments with a heart as vast as the ocean, and occasionally pick up on them or laugh. LOL (2nd month / Marketing, MD, Finance)

Someone who shares and respects the values of the team and the brand, while also expressing their own thoughts and opinions. (2nd year / PR Sales, SNS)

I'd be delighted to work with someone who is cheerful and positive in everything they do! (3rd month / PR Sales Assistant)

Since we're still a new company, I'd love to work with someone who approaches everything as a "challenge"! (3rd year / EC, PR Content)

LOVST TOKYO is currently expanding its business and is looking for team members to help us spread the appeal of plant-based vegan leather products.

If you're interested in learning more, we also offer "casual interviews," so please feel free to contact us!

Click here for details

ANNE | Public Relations Manager

My interest in animal welfare and the start of my vegan lifestyle led me to seriously consider "sustainability." That's when I discovered LOVST TOKYO, and with a sudden resolve, I resigned from the advertising agency where I had been working. I am currently striving in a new field as a PR for a lifestyle brand!